Blog An AI-powered intranet that moves from personalized to adaptive
An AI-powered intranet should make your day simpler and faster. Simple. Most workplace AI, however, has done the opposite: more tools, more messages, more…
Digital Workplace
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Blog Workplace AI: From what employers want to what employees need
Workplace AI can look successful on paper and even deliver business improvements while still falling short of what employees actually need. An AI-enabled intranet…
Blog Twenty years at Interact: Two decades of intranet design and user experience
I joined Interact in March 2007 with no real experience of intranets, intranet design, or intranet user experience. Twenty years on, it’s a decision…
Blog Intranet content management best practices for more reliable AI answers
When intranet AI gives the wrong answer, most teams blame the technology. But failing to adhere to intranet content management best practices is often…
Blog Nine questions to ask intranet vendors: A checklist for your next demo
An intranet demo is designed to make the product look good. It’s easy to walk away impressed, especially now that AI is typically part…
Blog Strategic internal communications: Connecting comms to business outcomes
Most communicators know strategic internal communications means connecting comms to business outcomes, but the majority aren’t doing it. The key is uncovering evidence that…
Blog 3 essential intranet AI capabilities every organization should expect
Intranet AI capabilities can look impressive in a demo. The real question is whether they still work in the real world, when employees have…
News Interact launches Cue and Conductor to create an AI-native intranet that adapts to what every employee needs next
Interact has launched Cue, an adaptive AI intranet experience that personalizes what every employee sees, knows, and does next. Cue launches alongside Conductor, Interact’s…
Blog Why your employee experience metrics might be lying to you
Your employee experience metrics can look perfectly healthy while telling you almost nothing. Open rates climb and the dashboards glow green, and you still can’t prove the business…
Blog Measuring internal communications: 7 takeaways from our Measuring What Matters live online event
Measuring internal communications is the challenge every IC, HR, and IT leader is wrestling with. Interact’s recent Measuring What Matters live online event saw guest speaker Cheryl McKinnon, a Principal…
Blog The real cost of poor employee experience (and how to calculate it)
The cost of poor employee experience (EX) is one of the highest-risk decisions most organizations overlook. Every other proposed project gets a price and…
Blog Email is not dead: what the data really says about employee newsletters
After Interact’s recent online conversation, Dana Feldhacker, Head of Customer Success, makes the case for email newsletters.
