Digital workplace solutions in Interact: Ben's personalized intranet home connecting Workday, ServiceNow, SharePoint, Salesforce, Slack, and Security Hub in one place.

Tool access

Tool access separates top digital workplace solutions

Fragmented tools and toggling between apps destroys fluency and focus. High-performing teams need to be focused ever day and on every task. 

When employees jump between apps, momentum stalls and frustration rises.  

Interact puts the power directly into your peoples’ hands.

When tool access fails, efficiency  plummets:

  • Employees lose up to 5 weeks of productivity due to context switching.
  • Disconnected workflows lead to errors and compliance risks.  
  • IT spends hours troubleshooting issues instead of driving innovation.  

The best digital workplace solutions offer seamless access: 

  • Employees must be able to access whatever they need without friction.
  • Centralize access so employees have one launch point for all tools.  
  • Enable single sign-on so security and convenience go hand in hand.  
  • Integrate workflows so tasks move seamlessly across systems.  
  • Automate workflows so requests from question to resolution instantly.

We’ve distilled decades of experience into these principles:

  • Make access intuitive: One-click entry to apps and processes.  
  • Connect systems: Integrate HR, IT, and business tools in one place.  
  • Personalize shortcuts: Deliver relevant tools based on role and location.  
  • Measure adoption: Track usage and gaps for continuous improvement. 

Interact operationalizes tool access in one integrated platform: 

Centralize everything 

Best Practice: Stop making employees app-hop. Instead, give them one secure hub for all of their tools – from HR portals to IT systems. 

Outcome: Faster workflows, fewer errors, more successful employees.

Simplify security  

Best Practice: Don’t trade your convenience for compliance. Interact integrates with identity providers for secure and frictionless access.
  
Outcome: Reduced IT overhead and improved user experience. 

Eliminate friction  

Best Practice: Access isn’t enough. Interact integrates with ServiceNow, SAP, UKG, and more to streamline powerful workflows. 

Outcome: Lower support costs and faster task completion. 

Interact delivers a personalized, automated workplace 

Other vendors offer basic app links but they don’t deliver the best digital workplace solutions. Interact combines centralized access, workflow automation, and personalization into a single digital workplace. 

Intranet

Your central hub for HR, IT, and compliance resources, a single source of truth for your people.  

Interact desktop intranet showing Lucy's personalized news feed, integrated Workday and UKG tasks, and Alice's franchisee mobile home with Boston store quick links.

App launcher

One-click access to business apps, HR, and IT to eradicate the time-draining need to surface your common tools.

Interact mobile app showing self-service tiles for My Rota, Shift Swap via ServiceNow, HR Query, Expenses, and Payslip via Workday, alongside Lucy's desktop news feed.

Single sign-on

Secure, frictionless authentication: security, simplicity and seamless integration as standard.

Interact mobile login screen offering five authentication options: Biometric ID, Username and Password, Magic Link, Office 365, and Okta.

Workflow integrations

Link ServiceNow, SAP, UKG, HRIS, Microsoft 365, and Google Workspace to connect your entire tech stack.

Digital workplace solutions supported by Interact: integration logos for Google Workspace, ServiceNow, Microsoft 365, Workday, UKG, Slack, SAP Concur, and SAP SuccessFactors.

Frontline app

Extend self-service to deskless staff to collaborate without delays and deliver urgent updates instantly.

Two Interact mobile screens: a store staffing chat and Alice's franchisee home with quick links to promotions, live Boston data, and the Operations Manual.

Surveys

Transform feedback into foresight, gauge employee sentiment, and move from insights to action.

Two Interact pulse survey screens: an emoji satisfaction scale for professional growth and an NPS question with 9 out of 10 selected.

Newsletters

Create personalized, branded newsletters in minutes and measure engagement instantly to drive clarity and stronger communication. 

Three Interact email templates: a monthly newsletter, a new-hire welcome for Greg, and a weekly IC roundup with project updates and user feedback.

Digital signage

Share critical updates in warehouses, conference halls, and breakout rooms for total message delivery.

Interact digital signage in an office meeting room announcing open enrollment from October 1st with a QR code, showing 10:30 AM in Atlanta, GA.

Recognition

Encourage adoption and celebrate efficiency wins, building a culture of meaningful recognition.

Interact recognition card on a plum background where Eliza Benns awards Jenny Ford 20 gold coins with #AboveAndBeyond, earning 89 reactions.

Community tools

Build a high-performing culture that delivers a sense of ownership and belonging.

Interact social feed showing an AI Champions community with 32 members, a blog praising Ana Suarez with 273 likes, and Harriet Miller recognizing Jenny Ford with 20 coins.

Analytics

Measure next-level analytics that power your alignment—so you lead with insight, not guesswork.

Interact analytics dashboard showing Active Users by Location and by Team charts, with Comms at 72%, alongside an AI-powered Ask Analytics search interface.

AI-driven personalization

Deliver the right workflows and answers to the right person at the right time for maximum impact.

GIF of Interact AI features: Interact Restricted Content panel limiting a Q1 pay review article to Managers and SLT, Insights agent with recognition highlights, and AI search assistant

Trusted by the world’s leading enterprises

Try Interact today.

Help your employees and your enterprise achieve stronger, faster results with the best digital workplace solutions.

FAQs

Why is tool access critical for employee experience? 

Employees need frictionless access to HR, IT, and business tools to stay productive. When access is centralized, workflows accelerate and frustration disappears. 

How does effective tool access improve business performance? 

It reduces wasted time, prevents errors, and accelerates task completion. Organizations with streamlined tool access see measurable gains in efficiency and compliance. 

What features should the best digital workplace solutions include? 

A best-in-class platform should offer:  
1. Centralized app launcher for all tools   
2. Single sign-on for secure access  
3. Workflow integrations for HR and IT processes  
4. Analytics to measure adoption and ROI  

How does Interact help organizations deliver tool access through its digital workplace solutions? 

Interact combines centralized access, SSO, and workflow integrations in one digital workplace, so employees complete tasks without switching systems or losing momentum. 

What is the ROI of improving tool access? 

Up to 5 weeks of productivity saved annually, reduced IT overhead, and improved compliance. Organizations that prioritize tool access see measurable gains in efficiency and employee satisfaction. 

How can I measure tool access success? 

Interact’s analytics provide real-time insights to optimize your tool access strategy, tracking metrics like  app usage rates, workflow completion times, reduction in IT support tickets, and employee satisfaction scores .