Integrations and APIs

Connect your workplace with integrations & APIs

You need the best tools at your fingertips, right now.
Integration becomes a strategic advantage with Interact’s powerful workflow connectors.  

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Unify your systems through one front door

Interact’s integrations and API plug into your existing stack so employees get one front door for the platform they’re already using, with their familiar tools and systems synced and working in harmony.

How our clients see value with Interact’s integrations and APIs

Open the digital doors

Give employees the gateway to access the tools they need, without multiple logins or disconnected tools. One entry, one focus, one platform.

Maximize investments

Drive adoption of platforms including ServiceNow, Workday, and Microsoft 365 by embedding them through intelligent integrations and APIs.

Reduce disruption

Empower employees to find answers and solutions on their own, freeing up HR and IT teams to focus on strategic initiatives, not repeat questions.

Integrations and APIs unleash the power of productivity

Integrations and APIs supported by Interact: Google Workspace, ServiceNow, Microsoft 365, Copilot, Workday, UKG, Slack, and SAP SuccessFactors.

Prebuilt integrations for enterprise apps

Connect the tools
you already use

Interact integrates with Microsoft 365, Google Workspace, ServiceNow, Workday, UKG, SAP SuccessFactors, and more —creating a powerful single hub your people can leverage.  

  • Boost adoption: Access familiar tools without extra steps.
  • Reduce friction: No more juggling multiple platforms.
  • Improve productivity: Everything teams need in one place.

Embedded workflows that save time

Bring separate processes
into a single flow

Direct service updates, ticketing workflows, and HR tasks directly in the intranet — so employees can act instinctively without leaving their workspace and losing focus.

  • Accelerate resolution: Submit and track requests instantly.
  • Reduce manual work: Eliminate duplicate data entry.
  • Instant recall: Documents and systems are immediate
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Open API for customization

Build what your
business really needs

Interact’s open API framework and Application Developer Kit (ADK) supports custom APIs and integrations, so you can tailor your workplace to your unique processes and systems.

  • Adapt to complexity: Build integrations for your tech stack.
  • Future-proof operations: Scale as systems evolve.
  • Reduce IT burden: No heavy coding or proprietary limitations.

Secure authentication and governance

Connect without
compromising security

Interact uses enterprise-grade protocols like OAuth 2.0, SSO, and granular permissions so that all integrations and APIs remain secure and compliant.

  • Protect data: Meet ISO, GDPR, and SOC 2 standards.
  • Maintain control: Configure access by role and location.
  • Enable speed: ecurity without slowing collaboration.
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Integrations and APIs brings everything together, leveraging powerful workflow connectors for greater impact, greater focus, and greater productivity.

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FAQs

What APIs and integrations does Interact support?

Interact supports over 100 integrations including Microsoft 365, Google Workspace, ServiceNow, Workday, UKG, SuccessFactors, and more, with the ability to deliver custom integrations via open API.

Can we customize or extend our APIs and integrations to fit our workflows?  

Yes. Interact’s open API framework and application developer kit (ADK) allows you to build custom integrations and widgets, ensuring flexibility for unique business processes and tech stacks, and workflow connectors that work exactly as you need.

How does Interact keep integrated systems secure?

Interact uses enterprise-grade security standards, including OAuth 2.0, SSO, and role-based access controls, to ensure secure data exchange between systems.

Can we control what data is shared between systems?

Absolutely. Administrators have full control over data permissions and can configure integrations and APIs to limit or filter the information exchanged.

Where can we find technical documentation and support for integrations?

Full documentation and developer resources are available on our Customer Community, along with expert assistance for implementation and troubleshooting, and other integration and API material.