Blog 7 reasons employees ignore your intranet
Your intranet was designed to be the central hub for workplace communication. But as employees navigate growing volumes of information, multiple communication channels, and…
Employee Experience
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Blog An AI-powered intranet that moves from personalized to adaptive
An AI-powered intranet should make your day simpler and faster. Simple. Most workplace AI, however, has done the opposite: more tools, more messages, more…
Blog Workplace AI: From what employers want to what employees need
Workplace AI can look successful on paper and even deliver business improvements while still falling short of what employees actually need. An AI-enabled intranet…
Blog Twenty years at Interact: Two decades of intranet design and user experience
I joined Interact in March 2007 with no real experience of intranets, intranet design, or intranet user experience. Twenty years on, it’s a decision…
Blog What’s shaping internal comms in 2026/27: State of the Sector survey
Have your say in Gallagher’s State of the Sector survey How effectively does communication translate into what employees actually believe, experience, and do, and…
Blog What leaders need to see to prove the value of internal communications
Proving the value of internal communications is about showing how comms contributes to the things leadership already cares about. It requires combining communication data…
Blog Nine questions to ask intranet vendors: A checklist for your next demo
An intranet demo is designed to make the product look good. It’s easy to walk away impressed, especially now that AI is typically part…
Blog 3 essential intranet AI capabilities every organization should expect
Intranet AI capabilities can look impressive in a demo. The real question is whether they still work in the real world, when employees have…
Blog How to measure employee engagement – and why
Knowing how to measure employee engagement has never mattered more, and the answer is within reach of every internal comms and EX leader.
News Interact launches Cue and Conductor to create an AI-native intranet that adapts to what every employee needs next
Interact has launched Cue, an adaptive AI intranet experience that personalizes what every employee sees, knows, and does next. Cue launches alongside Conductor, Interact’s…
Blog 5 employee experience ideas I picked up on the road this summer
In his role as Interact’s VP of Customer Success, Wayne Farmer and his team visit customers across a range of industries, offering a firsthand…
Blog AI for internal communications: What teams need now
One of the litmus tests for businesses in recent years is how they leverage AI for internal communications to work smarter and faster. With…