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Thumbnail for 62% of communicators say meaningful engagement includes employee action, but only 8% connect the data  News

62% of communicators say meaningful engagement includes employee action, but only 8% connect the data 

New research from Interact and Ragan Communications identifies an “action-to-decision gap” between the outcomes internal communications teams want to influence and what their current…

Emma Johnson
Emma Johnson 09 Sep, 2026  •  3 min read
Thumbnail for 5 employee experience ideas I picked up on the road this summer  Blog

5 employee experience ideas I picked up on the road this summer 

In his role as Interact’s VP of Customer Success, Wayne Farmer and his team visit customers across a range of industries, offering a firsthand…

Wayne Farmer
Wayne Farmer 08 Sep, 2026  •  8 min read
Thumbnail for AI for internal communications: What teams need now Blog

AI for internal communications: What teams need now

One of the litmus tests for businesses in recent years is how they leverage AI for internal communications to work smarter and faster. With…

Sophie Hamblett
Sophie Hamblett 31 Aug, 2026  •  8 min read
Thumbnail for Why your employee experience metrics might be lying to you Blog

Why your employee experience metrics might be lying to you

Your employee experience metrics can look perfectly healthy while telling you almost nothing. Open rates climb and the dashboards glow green, and you still can’t prove the business…

Sophie Hamblett
Sophie Hamblett 05 Aug, 2026  •  7 min read
Thumbnail for Measuring internal communications: 7 takeaways from our Measuring What Matters live online event Blog

Measuring internal communications: 7 takeaways from our Measuring What Matters live online event

Measuring internal communications is the challenge every IC, HR, and IT leader is wrestling with. Interact’s recent Measuring What Matters live online event saw guest speaker Cheryl McKinnon, a Principal…

Greg Stortz
Greg Stortz 31 Jul, 2026  •  7 min read
Thumbnail for The real cost of poor employee experience (and how to calculate it) Blog

The real cost of poor employee experience (and how to calculate it)

The cost of poor employee experience (EX) is one of the highest-risk decisions most organizations overlook. Every other proposed project gets a price and…

Sophie Hamblett
Sophie Hamblett 10 Jul, 2026  •  7 min read
Thumbnail for Email is not dead: what the data really says about employee newsletters  Blog

Email is not dead: what the data really says about employee newsletters 

After Interact’s recent online conversation, Dana Feldhacker, Head of Customer Success, makes the case for email newsletters.

Dana Feldhacker
Dana Feldhacker 25 Jun, 2026  •  5 min read
Thumbnail for Digital signage solutions: your one shot to reach every employee Blog

Digital signage solutions: your one shot to reach every employee

Digital signage solutions answer a problem most internal comms and IT leaders know too well: a huge share of your workforce never sits at…

Robert Marks
Robert Marks 24 Jun, 2026  •  7 min read
Thumbnail for AI Search optimization tools: why the frontline gains most Blog

AI Search optimization tools: why the frontline gains most

AI Search optimization tools mainly help knowledge workers, and rising search volume proves this – that’s the conventional wisdom right now. But Interact’s proprietary…

Simon Dance
Simon Dance 16 Jun, 2026  •  7 min read
Thumbnail for Building AI that actually works for Internal Comms Blog

Building AI that actually works for Internal Comms

There’s a question I keep hearing from IC and HR leaders, and it’s changed noticeably over the past year. A year ago, the question…

Simon Dance
Simon Dance 20 May, 2026  •  4 min read
Thumbnail for Using AI in internal communications: 5 tips from our AI Masterclass  Blog

Using AI in internal communications: 5 tips from our AI Masterclass 

Explore highlight's from Greg Stortz's AI Masterclass, including the five most essential tips from this live session. You'll learn about prompting, testing, long-term planning,…

Sophie Hamblett
Sophie Hamblett 15 May, 2026  •  6 min read
Thumbnail for Personalized employee experience isn’t a comms strategy. It’s a respect strategy. Blog

Personalized employee experience isn’t a comms strategy. It’s a respect strategy.

A personalized employee experience treats each person as an individual with a specific role, location, and set of priorities, rather than as one of…

Sophie Hamblett
Sophie Hamblett 07 May, 2026  •  7 min read
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