The evolution of the intranet

You employee experience platform has changed

If your intranet hasn’t evolved, you’re already playing catch-up. Here’s how EX has evolved.

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Employee newsletter software showcasing three branded email templates: an IT update, a team welcome email, and a weekly IC roundup.

Ditch yesterday’s intranet software

Employees can’t remember their passwords for dozens of apps. Surface the tools and systems they need in one place, and revive the dated intranets causing delays with a modern, AI-native platform.

Intranet

Irrelevant content,
inadequate outcomes

The era of one-dimensional intranets is over. Employees no longer tolerate irrelevant content, broken searches and daily frustration – they demand personalization and relevance.

Discover a new personalized experience
Audience targeting feature showing two content blocks segmented by role and location, including a pay review notice for managers.
Employee newsletter editor showing a July edition in progress, with a hero image, drag-and-drop content blocks, and a live 55% CTR sidebar.

Embedded AI

AI-native is no longer
nice-to-have

Bolted-on AI doesn’t work in a world where AI is an essential tool. Based on our mantra – from searching to doing – Interact delivers AI technology that’s woven throughout the platform, trusted to act autonomously, instead of adding to the burden.

Reimagine what’s possible with intelligent AI

Frontline app

A front door for
every employee

Intranet platform access is now more crucial than ever for the frontline. From warehouses to supermarkets, and shop floors to the field, relevant and valuable content is the difference between a frontline workforce that’s engaged or alientated.

The future of mobile intranet performance
Dynamic Content panel auto-populating a Q1 recap section with three article tiles: Sales Spotlight, Product, and People & Culture.
Email analytics dashboard showing a campaign sent to 86,052 recipients with an 87% open rate, 52% CTR, and top link performance data.

Email

Email is still
a power player

It’s easy to dismiss email as a relic. In reality, your email and intranet should form a formidable comms partnership, outstripping your intranet software of yesterday.

Make every email land

Rewards and recognition

Recognition is a
universal value

Workplace tools now surface every conversation, every search, and every send. Achievements that go unnoticed destroy moral – employee recognition should be surfaced every day, too.

Valued employees want to stay
Dynamic Content panel auto-populating a Q1 recap section with three article tiles: Sales Spotlight, Product, and People & Culture.
Email analytics dashboard showing a campaign sent to 86,052 recipients with an 87% open rate, 52% CTR, and top link performance data.

Survey

Stop guessing,
start knowing

Organizations can tap into the knowledge they’re sitting on. Pulse surveys, anonymous feedback, targeted employee segments and tailored insights put you in control.

Capture sentiment to drive business outcomes

Digital signage

Messages without boundaries

Out of sight is no longer out of mind. Keep frontline comms front and centre by extending the reach of your message across every location, even without wifi, and stop your frontline communication feeling like an afterthought.

Reach the people who need it most
Dynamic Content panel auto-populating a Q1 recap section with three article tiles: Sales Spotlight, Product, and People & Culture.
Email analytics dashboard showing a campaign sent to 86,052 recipients with an 87% open rate, 52% CTR, and top link performance data.

Employee ideas

The best answer is
sometimes in the breakroom

HQ doesn’t always know the best way; your people often do. Make sure employee ideas are heard, acted on and tied directly to your ROI with employee knowledge management.

Harness the hivemind with employee ideas

The intranet has changed.

Employee experience hasn’t. Discover the AI-native, modern intranet solutions today that your people will rely on to be their best.

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FAQs

How has intranet software evolved into employee experience platforms?

Static intranets handled company news and policies. Modern employee experience platforms deliver personalised content, embedded AI, pulse surveys, rewards and recognition, and employee ideas — meeting every employee where they are with what they need.

Why do organisations need a frontline employee app connected to their intranet?

Separate apps create disconnected content and duplicate work. A mobile intranet reaches frontline, field, and deskless employees with relevant content from one platform, without maintaining parallel systems.

What role does AI play in modern employee experience platforms?

Bolted-on AI rarely delivers value, especially with historic intranet solutions. Embedded AI woven throughout workflows powers personalised content, auto-summarised survey insights, and assistants and agents — giving organisations tangible efficiency without additional cost.

How has employee feedback changed from annual surveys to pulse surveys?

Annual surveys delivered stale insights. Pulse surveys provide frequent, anonymous feedback targeted at specific employee segments, with results auto-summarised so leaders act in days, not quarters.

Why are rewards, recognition, and employee ideas now part of the intranet?

Standalone recognition tools and suggestion schemes got ignored. Integrating rewards and recognition and employee ideas into the employee experience platform makes appreciation visible and ties improvements directly to measurable ROI.