Digital Workplace Archives

Partnering with an employee experience vendor or intranet vendor: What type of support to expect and look for

Employee experience vendor and intranet vendor support are central to long‑term EX success. This post – the fifth in our Steps to EX platform success series – explains the support…

Sophie Hamblett 22 Dec, 2025 • 8 min read

Blog

Return on experience: What employee ROI is and how to measure and improve it

In this article, find out what employee ROI really means, along with key strategies and ways to use employee experience tools to quantify and…

The Interact Team 20 Dec, 2025 • 11 min read

Blog

Employee experience platform governance: The key to long-term EX success

Employee experience platform governance is the foundation for a successful digital workplace. This post – the fourth in our Steps to EX platform success…

Sophie Hamblett 18 Dec, 2025 • 7 min read

Blog

Employee experience platform onboarding: How to succeed when launching a new EX platform or intranet

Employee experience (EX) platform onboarding and intranet onboarding refer to the structured processes of planning, configuring, training, launching, and optimizing your new EX software…

Sophie Hamblett 08 Dec, 2025 • 7 min read

Blog

Evaluating employee experience platforms: Making the most of EX software trials, demos and POCs

Part two of our series on the journey to a better employee experience covers best practices for navigating EX platform demos, EX platform trials,…

Sophie Hamblett 27 Nov, 2025 • 8 min read

News

New Interact × Ragan research reveals only 1% of company communicators reach frontline workers effectively

A new report from Interact and Ragan Communications uncovers striking gaps in how organizations manage employee experience and internal communications in 2025. The study,…

Emma Johnson 26 Nov, 2025 • 2 min read

Blog

How to figure out what you need from an employee experience platform

This post – which kicks off our five-part series on the journey to a better employee experience – tackles the first step to selecting your new employee experience platform: laying out your EX needs. Read on for tips and tactics to help you get…

Sophie Hamblett 21 Nov, 2025 • 7 min read

Blog

Solving Problems, Not Chasing Trends: Lessons from Our Autumn Launch

For over two decades, I’ve had the privilege of working in the digital employee experience space. During that time, I’ve watched organisations across countless…

Simon Dance 12 Nov, 2025 • 3 min read

News

Interact named a leader for intranet packaged solutions: A modern intranet for enterprises

Interact has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Intranet Packaged Solutions. For us, this recognition isn’t just about…

Emma Johnson 10 Oct, 2025 • 3 min read

Blog

Why your employee listening platform needs signal intelligence to transform EX strategy

An employee listening platform shouldn’t just collect feedback. It should decode the signals shaping culture in real time. Discover how signal intelligence turns static…

The Interact Team 09 Oct, 2025 • 4 min read

Blog

How to capture frontline employee sentiment without asking a single question

Employee sentiment is hard to gauge – especially when it comes to frontline teams. This post explores how signals can help internal comms pros…

Sophie Hamblett 29 Sep, 2025 • 5 min read

Blog

Agentic AI tools for internal comms: Listening, learning, and lifting culture

Discover the potential of agentic AI tools for internal comms and get ready to turn scattered signals from across the digital workplace into actionable…

The Interact Team 19 Sep, 2025 • 6 min read