Question 1

What is Gallagher’s 2026/27 State of the Sector survey?

Accepted Answer

Gallagher’s State of the Sector survey is an annual research study exploring the priorities, challenges, and experiences of internal communication and employee experience professionals. The findings contribute to a wider industry benchmark and help organizations understand how their experiences compare with others.

Question 2

Who should take part in the State of the Sector survey?

Accepted Answer

The survey is relevant to professionals working across internal communication, employee experience, people, culture, and related roles who can share insight into how their organization communicates with and supports employees.

Question 3

What topics does this year’s survey cover?

Accepted Answer

The 48-question survey covers five key areas: organizational health, year-on-year benchmarking, employee belief and action, friction in the employee experience, and how organizations describe and shape culture.

Question 4

Why should I take part in the State of the Sector survey?

Accepted Answer

Taking part gives you an opportunity to contribute your organization’s experiences to a wider industry benchmark. The combined findings can help communication and employee experience professionals understand emerging trends, common challenges, and how priorities are changing across organizations.

Question 5

How will the State of the Sector survey findings be used?

Accepted Answer

Responses will contribute to Gallagher’s 2026/27 State of the Sector research. The resulting report will provide industry insights and benchmarking around the changing role and impact of internal communication and employee experience.

Georgia Dunlop

What’s shaping internal comms in 2026/27: State of the Sector survey