We understand that your investment with Interact is a long-term commitment
We pride ourselves on building relationships with our customers that go above and beyond the launch of your project. As part of our Customer Success program, we work hard to give you the support you need, at every stage.
Dedicated account management
Keep your intranet relevant, dynamic, and engaging for your users, with the support of your dedicated account manager. As your contact point for Interact, your account manager will help you to continually review and develop your intranet, providing you with insights on new developments, innovations, and best practice.
Network with peers and discover fresh ideas for your own intranet at our free customer meet-ups. Hosted at various locations across the US and the UK, these are a chance to see live tours of other intranets, learn from the journeys and stories of others, and hear insights and advice from other intranet and internal communications experts.
The Interact Global Community
Be a part of something bigger. Our active global community brings together customers to discuss ideas, get advice, and share best practice. Built on our own intranet technology, the Interact Community is an exclusive and secure area for you to access the latest updates, support, ideas, and events to help you get the most from your intranet.
When you're working, we're working. Our experienced Technical Support team offers different levels of service to best match your business needs. So, whether you need advice, help, or you've spotted an issue, we're here.
Got an idea?
We want to hear it! Your Customer Success Manager will be there to listen to you every step of the way.
Handy guides and tips
Looking to get more from your intranet? Access step-by-step guides, best practice tips, video tutorials and more, as part of Interact University on the Community.
Connect with other customers in a secure space to share experiences or designs, offer peer support, and learn directly from each other.