Audacy

Challenges

Before implementing its new intranet, Audacy relied on out-of-date technology that resulted in:

• Sporadic communications: Communicating with employees was inconsistent, which made it difficult for people to stay up-to-date on company news and
  events.
• Knowledge silos: The overreliance on email and SharePoint meant that information was not managed or shared effectively.
• Culture gaps: Audacy is a large company with thousands of employees. It was difficult to reconcile everyone under a new culture and set of values
  following a merger and rebrand.

Solutions

Audacy addressed these challenges by building a new digital workplace called AudacyAtWork. The new intranet is a unified communications platform that acts as a front door to the digital workplace. AudacyAtWork includes features that help to improve employee communication and experience:

• It’s easy access to critical tools: Employees can instantly access the apps and resources they need to do their jobs, such as email, calendars, and file
  sharing.
• Culture-boosting recognition programs: AudacyAtWork is the home of the company’s much-loved rewards and recognition program.
• Searchable information: The SharePoint silos are gone because AudacyAtWork offers an easy-to-maintain knowledge base where employees can find answers to
  their questions and learn about new company policies and procedures.

Benefits

• Improved employee communication: AudacyAtWork has helped to improve employee communication by providing a central place for employees to stay up-to-date on company news and events.
• Increased employee engagement: In the first three months post-launch, the Audacy team saw 98% of active users visit the site each week. That number has averaged to over 90% after the first two years.
• Improved onboarding experience: Onboarding has been enhanced with a customized experience through the intranet. AudacyAtWork guides new hires through their first 60 days and has seen onboarding satisfaction increase by 40% in the last year.