Sophie Hamblett

Senior Content Marketing Executive

I'm a Senior Content Marketing Executive at Interact Software, where I cover the topics that influence our workplaces most: AI, internal comms, employee experience, and the research behind it all. Most of my job is making content about work and technology that people enjoy reading, with SEO strategy that helps the right people find it.

34 posts by Sophie Hamblett

Blog

Employee experience platform governance: The key to long-term EX success

Employee experience platform governance is the foundation for a successful digital workplace. This post – the fourth in our Steps to EX platform success…

Sophie Hamblett 18 Dec, 2025 • 7 min read

Blog

Employee experience platform onboarding: How to succeed when launching a new EX platform or intranet

Employee experience (EX) platform onboarding and intranet onboarding refer to the structured processes of planning, configuring, training, launching, and optimizing your new EX software…

Sophie Hamblett 08 Dec, 2025 • 7 min read

Blog

How intranets and employee experience platforms benefit company culture

Wondering how an employee experience platform or intranet benefits company culture? This post explores what good organizational culture looks like, why it drives performance,…

Sophie Hamblett 01 Dec, 2025 • 7 min read

Blog

Evaluating employee experience platforms: Making the most of EX software trials, demos and POCs

Part two of our series on the journey to a better employee experience covers best practices for navigating EX platform demos, EX platform trials,…

Sophie Hamblett 27 Nov, 2025 • 8 min read

Blog

How to figure out what you need from an employee experience platform

This post – which kicks off our five-part series on the journey to a better employee experience – tackles the first step to selecting your new employee experience platform: laying out your EX needs. Read on for tips and tactics to help you get…

Sophie Hamblett 21 Nov, 2025 • 7 min read

News

Interact’s enterprise employee experience platform adds agentic AI to drive employee listening at scale in Autumn Launch

New Autumn Launch features detect sentiment shifts, surface hidden recognition, and deliver answers with agentic AI for managers, HR, and internal communications teams. MANCHESTER, UK / NEW YORK, NY – November 12,…

Sophie Hamblett 12 Nov, 2025 • 2 min read

Blog

5 signs your SharePoint intranet is failing – and how to find an alternative

Is your SharePoint intranet really connecting and engaging your employees, or do you have a sneaking suspicion that it’s falling short? If so, it may be time to start searching for a…

Sophie Hamblett 07 Nov, 2025 • 4 min read

News

Interact and Leena AI strategically partner to bring agentic AI to employee experience (EX)

The partnership introduces an AI agent that unlocks organizational knowledge and takes action to get employees back to work. MANCHESTER, UK / NEW YORK,…

Sophie Hamblett 07 Oct, 2025 • 2 min read

Blog

How to capture frontline employee sentiment without asking a single question

Employee sentiment is hard to gauge – especially when it comes to frontline teams. This post explores how signals can help internal comms pros…

Sophie Hamblett 29 Sep, 2025 • 5 min read

News

Interact named a Leader by IDC MarketScape

Interact has been named a Leader in the IDC MarketScape: Worldwide Employee Experience for Integrated Employee Workspaces 2025 Vendor Assessment (IDC #US53672525). This highlights the organization’s strong…

Sophie Hamblett 19 Aug, 2025 • < 1

News

Interact launches new features to expand its industry-leading employee experience platform

New AI search, auto-translations, mobile chat, and engagement tools help employees find answers faster and stay connected. MANCHESTER, UK / NEW YORK, NY –…

Sophie Hamblett 15 Aug, 2025 • 2 min read

News

Interact honored with The King’s Award for Enterprise 2025

Interact is proud to have received The King’s Award for Enterprise in the International Trade category – an honor that recognizes the company’s exceptional…

Sophie Hamblett 20 Jun, 2025 • 2 min read