AI

Reimagine what’s possible with AI for employee experience

Interact embeds AI into every corner of your intranet, building a powerful, intelligent, one-stop platform.

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Interact's AI for employee experience shown through the Content Governance feature, displaying a role-targeted intranet content block restricted to Store Managers with a Q1 Pay Reviews update, alongside a smiling retail manager in a store environment.

AI transforms your everything

People don’t need another search bar, they need answers. When AI is foundational — not an afterthought — everything changes: search that understands intent, content that writes itself, analytics to act on immediately.

Unleash the power of AI in employee experience

AI in every workflow

No bolt-ons, no gimmicks. Integrate AI for employee experience across search, content, governance, and analytics, making powerful intelligence part of every day.

Predict issues fast

Signal Agent doesn’t just listen, it anticipates. Spot sentiment shifts and questions early, so you can act early and intervene before issues escalate and harm productivty.

Personalize at scale

AI in employee experience revolutionizes targeting based on engagement history, role, and location, so employees see what matters most to them.

Insight-driven decisions

Interact’s AI scans conversations, comments, and threads to detect sentiment and uncover unanswered questions so leaders can quickly respond before issues escalate.

 High-quality content, fast

Stop wasting hours drafting pages and FAQs. Interact’s powerful AI delivers value content, suggests improvements, and helps launch campaigns fast without sacrificing quality.

Agent Builder

Custom AI agents

No two enterprises are alike. Agent Builder lets you create tailored automation for unique workflows — without developer dependency — so you can scale intelligence as your business evolves.  

  • Adapt to complexity: Build automation to match your needs.  
  • Increase efficiency: Eliminate repetitive tasks across teams.
  • Future-proof operations: Scale AI capabilities as you grow.
Interact intranet custom AI agent insight cards showing two trend detections — one flagging significant use of the company values hashtag #PutPeopleFirst in comments tagged as Company Values, and another noting high page comment activity on Operational Manuals suggesting a need for greater content clarity.

How AI elevates your employee experience

Interact intranet AI search assistant answering the query "when does in-store Spring menu promo start?" with a region-specific answer pulling from the Marketing Calendar, alongside a linked Marketing Calendar in Operations and a downloadable Spring Menu USA Excel file via OneDrive.

AI Search

Find answers in seconds

Employees waste hours hunting for policies, tools, and updates. AI Search understands intent — not just keywords – and delivers precise answers instantly, even when employees don’t know where to look, or even who to ask.  

  • Accelerate decisions: Reduce delays from information gaps.  
  • Cut Support Tickets: Free up HR and IT for strategic work.
  • Boost Productivity: Employees are working, not searching.  

Signal Agent for employee listening

Hear what matters early 

Your workforce is talking, but are you listening? Signal Agent scans conversations, comments, and threads to detect sentiment, trending topics, and unanswered questions, giving leaders the insight to act early and confidently. 

  • Prevent Escalation: Spot risks before they hurt.
  • Shape Strategy: Real-time feedback to guide decisions.
  • Amplify Champions: Elevate voices driving change. 
Interact intranet AI insights dashboard displaying two engagement alert cards — one flagging a recurring trend of unanswered questions on the Open Enrollment page tagged as Low Engagement, and another highlighting a steady flow of employee suggestions on the Weekly Menu page.
Interact intranet Recognition Agent email digest shown open in an inbox for Lucy, displaying a Team Insights summary with peer recognition highlights including shoutouts to Ryan H for his onboarding talk and Charlotte J for her feedback on campaign mockups.

Recognition Agent

Spotlight everyday wins

Recognition shouldn’t be buried in comment threads. AI detects kudos and positive sentiment across your intranet, surfacing them automatically so appreciation becomes everyday, effortless and inclusive.

  • Boost morale: Employees feel seen and valued.
  • Strengthen culture: Recognition reinforces your values.
  • Retain the best: Appreciation drives loyalty and engagement.

Auto-Translation

Master every language

Global teams need clarity not confusion. Interact accurately accurately auto-translates pages, posts, and emails into each employee’s preferred language, so that vital communication is never lost in translation.  

  • Increase reach: Ensure clarity across regions and roles.  
  • Build inclusion: Every employee is connected to the message.
  • Accelerate campaigns: Launch globally without delays.
Interact intranet content editor showing a Spanish-language newsletter being edited alongside an open Translations panel with automatic translations active for Spanish, French, and Arabic, plus a searchable list to add further languages including Albanian, Amharic, Armenian, Assamese, and Azerbaijani.
Interact AI for employee experience shown in the intranet page editor, with an AI Assistant actively generating FAQs for a "Welcome to the New Boston Office" announcement, including auto-drafted answers about office leadership and the rationale for choosing Boston.

Content Intelligence

From draft to done in seconds

AI doesn’t just write — it optimizes. Draft pages, FAQs, and guides in seconds, refining tone, clarity, and engagement predictions predictions before publishing. Every message is smarter, sharper, and ready to perform.  

  • Save hours: Eliminate repetitive content creation tasks.
  • Improve quality: Messaging is polished and consistent.
  • Predict engagement:  Optimize content before it goes live.

Governance & Moderation

Accuracy and security

Interact’s AI ensures every piece of content stays accurate, compliant, and relevant while automatically detecting inappropriate language or compliance risks—so governance and moderation happen without manual effort or bottlenecks

  • Maintain accuracy: Update outdated or duplicate content.  
  • Protect brand: Detect reputational risks in real-time.
  • Simplify compliance: Meet ISO, GDPR, and SOC 2 standards.
Interact intranet Signal Insights dashboard showing flagged employee page comments tagged with Negative Sentiment and Curse Words, alongside an AI Insights panel summarizing that negative sentiment increased by 26% in page comments while positive sentiment remains high at 67% in event comments.
Interact intranet urgent safety email shown open in an inbox, sent from Facilities & Safety to all frontline workers at the Boston, MA location, detailing new emergency evacuation procedures and referencing updated emergency procedures with a fire extinguisher image.

Personalization Intelligence

Right message, right place

AI  for employee experience promotes optimized targeting and delivery based on role, location, and engagement history — so employees see what matters most and ignore what doesn’t.   

  • Boost participation: Relevant content drives interaction.
  • Accelerate change:  Targeted messaging supports initiatives.
  • Reduce noise: Avoid irrelevant updates diluting engagement.

Turn fresh insight
into fast action.

Interact AI for employee experience delivers personalized communication for every employee, building a powerful team for modern work. 

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FAQs

What is AI for employee experience and why does it matter for enterprises?

AI for Employee Experience gets to the heart of everything your people need and value. Automate tasks like content creation, translation, and sentiment analysis, and deliver reduced costs, improved engagement, and scaled communication without complexity. Boost productivity and safeguard cultural alignment with intelligent processes that free up time, budget and focus.  

How does Interact use AI to improve internal comms and collaboration? 

Interact embeds AI across the platform – search, listening, recognition, translation, and workflow automation — so employees get answers instantly and comms teams can focus on strategy, not repetitive tasks. This integration accelerates decision-making and strengthens employee connection.    

Can AI in employee experience help global communication across languages and regions? 

Yes! Interact’s auto-translation feature delivers every message in an employee’s preferred language, eliminating frustrating barriers and building inclusion across global workforces. This ensures clarity and consistency for campaigns, policies, and cultural initiatives – and makes every employee feel that they belong.  

How does AI reduce workloads for HR, IT and Internal Comms teams?

Interact’s AI in employee experience automates FAQs, approvals, and targeting, and enables self-service through AI search. You can drastically cut support tickets and manual tasks and free HR, IT, and comms teams to focus on strategic priorities that drive engagement and retention. 

Is Interact’s AI secure and compliant for enterprise use?

Absolutely. Interact meets ISO 27001, GDPR, and SOC 2 standards, ensuring AI features operate within strict security and governance frameworks. This means you can scale automation confidently without compromising data protection or compliance.