How Bettys & Taylors Group built a single source of truth for 7 locations
See how the family business behind Yorkshire Tea, Bettys Café Tea Rooms, and Taylors Coffee transformed access to information for 1,600 employees across a diverse frontline and desk-based workforce.
Bettys & Taylors needed more than another communications channel. Its information was spread across legacy systems, printed handbooks, and disconnected sites, while frontline employees had limited access and the comms team had no meaningful analytics.
Discover how the team used Interact to:
- Create a single source of truth for news, policies, documents, and workplace information
- Reach employees across seven sites using targeted content, digital signage, email, and mobile access
- Make information easier to find, with 46,500 searches in one month and just 1.1 clicks needed, on average, to reach the right content
- Build better employee journeys, from personalized new-starter experiences to searchable career pathways
See how Bettys & Taylors turned a fragmented digital workplace into a platform employees can actually use — and the lessons your organization can take from their approach.
