Communicate: Boston
Join internal communications, employee experience and digital workplace professionals in Boston for a free in-person event focused on real-world ideas, candid conversations and practical takeaways.
All set at The Newbury Boston, overlooking the Public Garden in the heart of Back Bay.
Register now
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Why Attend?
Spend the day hearing candid stories from teams doing the work, exploring how the employee experience is changing, and making time for the kinds of conversations that are harder to have from behind a screen.
Leave with new ideas, useful takeaways and a clearer sense of how others are navigating similar challenges.
What to expect:
- Honest, practical conversations with communications and employee experience leaders
- Real-world lessons and ideas you can take back to your own organization
- Interactive discussions and time to compare approaches with peers
- Networking throughout the day and an informal mixer to close
Space is limited, so reserve your place today.
Check out our recent events to see why they’re so popular: Communicate event videos
Agenda
- 9:30Breakfast & Registration
- 10Welcome Note
- Love's Heartbeat: A Catalyst for Engagement and Retention
Hear a candid account of the strategy behind Love’s Heartbeat, including what worked, what evolved and the decisions behind creating lasting impact.
Explore how Love’s built organizational buy-in for a unified communications approach, better connected its distributed workforce and continued expanding the impact beyond launch.
- Beyond the Message: The New Employee Experience
Getting the message out is only the beginning. As AI changes how employees find answers, understand what matters to them and take action, internal communicators have a growing role in shaping what happens next. Explore what this shift means for the employee experience and the questions it raises around trust, shared understanding and the evolving role of communications.
- What’s on Your Whiteboard? An Internal Comms Exchange
No slides, just an open conversation. This interactive session puts the ideas, questions and challenges facing internal communicators at the center, creating space to share what’s working, explore what others are navigating and learn from the room.
- Lunch
- Communicating Across Complexity
How do communications leaders create clarity, connection, and trust when employees experience the organization in very different ways? This panel will explore how leaders communicate across different employee populations, functions, locations, languages, and ways of working, while balancing consistency with the needs of different audiences
- Closing Remarks
- Networking Mixer
Speakers
Jessica Jensen
Sr. Manager of Corporate Communications, Love's Travel Stops
Jessica Jensen is a passionate storyteller with more than 17 years of experience in communications, strategy and team leadership. At Love’s Travel Stops, she helps bring the company’s culture to life and strengthen connections between employees, customers and the brand.
Jennifer Casas
Global Head of Internal Communications, State Street
Jennifer Casas is a communications leader with more than 25 years of experience in financial services. As Global Head of Internal Communications at State Street, she leads a 15-person global team partnering with senior leaders to engage and align a workforce of more than 52,000 employees.
Sarah Hay
Vice President, Employee Communications, American Tower
Sarah Hay is Vice President of Employee Communications at American Tower, where she leads internal communications across the company’s global footprint spanning 20 countries. With more than 25 years of experience, Sarah has built her career across organizational communications, employee engagement and culture, including establishing American Tower’s internal communications function for its U.S. Tower division.
Wayne Farmer
VP, Customer Sucess, Interact
Wayne serves as the VP of Customer Success at Interact Software globally. The team works with the company’s largest brands on digital workplace strategy, employee experience and effective communications. A strategic leader and problem solver, Wayne and his team thrive on driving user adoption and overall technology optimization that align with a customers desired outcomes and challenges. Originally from Wales, in the UK, Wayne resides in Tulsa, Oklahoma.
Daren Jennings
Chief Sales Officer, Interact
Daren Jennings is Chief Sales Officer at Interact, where he leads global revenue functions and partners with organizations to improve the employee experience through stronger communication. He has worked in the internal communications space since 2014, helping hundreds of companies strengthen leadership connection, engage employees and drive better business outcomes.
Tammy Dudek
Product Marketing Manager, Interact
Tammy Dudek is a Product Marketing Manager at Interact with a background in helping organizations strengthen their digital communication channels and engage employees. Working across Internal Communications, HR and IT, she focuses on understanding real needs, aligning stakeholders and translating complexity into clear, practical outcomes.
