Communicate: Boston

Jessica Jensen is a passionate storyteller who has dedicated her entire professional career to connecting people through the power of stories. As the corporate communications manager at Love’s, Jessica takes pride in sharing the company's world-class culture and fostering connections between employees, customers and the brand. Jessica brings over 17 years of experience to business unit communications, innovation and strategy, team building and driving for results. Prior to her role at Love’s, Jessica served as the U.S. director of Usborne Books & More, a leading children’s publishing company and leading teams for over a decade at Barnes and Noble. Jessica resides in Oklahoma City and loves to immerse herself in a good book.

Jennifer Casas is a seasoned Managing Director at State Street with over 25 years of experience in the Financial Services Industry. Renowned for her strategic leadership, client-centric approach, and deep understanding of communication, learning and development, financial markets, and strategy, Jennifer has consistently delivered exceptional results. As the Global Head of Internal Communication at State Street, Jennifer leads a 15-person global team that serves as strategic partners to the C-suite and senior executives. Her team crafts and executes effective internal communication plans and events that align with the company's vision, mission, and strategic initiatives and that ensures our employees have a sense of belonging and a strong culture. By cascading clear messages across the 52,000+ workforce, Jennifer and her team ensure that employees at all levels are informed, engaged, and aligned with the company's direction. Beyond her role at State Street, Jennifer is committed to fostering the next generation of professionals. She teaches an Introduction to ESG course at Boston College, where she shares her expertise on the principles of ESG, the intersection of investment with social and environmental responsibility and the importance of caring for all stakeholders. Prior to joining State Street, Jennifer spent 22 years at Morgan Stanley, where she held various leadership positions, including Head of Global Learning and Development and Internal Communications for Investment Research. She started her career as an Investment Research analyst at the firm. Additionally, Jennifer is deeply passionate about social issues and diversity and inclusion. She actively serves on the board for Esperanza Academy and the advisory boards of Horizons for Homeless Children and Alpfa Boston. She is also the global co-lead of the professional’s women network at State Street. During her tenure at Morgan Stanley, she was the co-head for the Talent Development and Community Engagement working groups of the Latino Employee Network. Jennifer holds the CFA® designation, a CFA ESG Certificate, an MBA from Columbia University, and a BA from Universidad Metropolitana.

Sarah Hay is Vice President, Employee Communications at American Tower, where she leads internal communications for employees across the company's global footprint spanning 20 countries. With more than 25 years of experience in communications, she has built her career at the intersection of organizational communications, employee engagement, and culture. Sarah began her career at American Tower in 2016, establishing the internal communications function for the company's U.S. Tower division, its largest business unit, before taking on responsibility for enterprise-wide employee communications. Prior to American Tower, she spent 11 years at Citizens, where she held a variety of internal communications roles supporting both customer-facing businesses and corporate functions. Sarah earned a B.A. from Colby College and an M.A. from The George Washington University. She's also an alumna of Fenton, a social impact communications agency. A lifelong New Englander, Sarah resides in the suburbs north of Boston with her husband and son. Her interests include going places and eating things, serving as the activities director for friends and family, and compulsively acquiring more books than she will ever have the time to read.

Wayne serves as the VP of Customer Success at Interact Software globally. The team works with the company’s largest brands on digital workplace strategy, employee experience and effective communications. A strategic leader and problem solver, Wayne and his team thrive on driving user adoption and overall technology optimization that align with a customers desired outcomes and challenges. Originally from Wales, in the UK, Wayne resides in Tulsa, Oklahoma.

Daren Jennings is Chief Sales Officer at Interact Software, where he leads global revenue functions and partners with organizations to improve the employee experience through stronger communication. Based in Rhode Island, Daren has worked in the internal communications space since 2014, helping hundreds of companies strengthen leadership connection, engage employees more effectively, and drive better business outcomes through purposeful communication.

Tammy Dudek is a Product Marketing Manager at Interact. Her passion for digital communication started when she launched her first blog at age 13. Since then, she has spent her career helping organizations develop and optimize communication channels to engage their employees. Whether working alongside Internal Communications, HR, or IT teams, her focus has always been the same: understand the real needs, align stakeholders, and translate complexity into clarity that drives outcomes. Tammy has a Bachelor of Arts in Communications from Stephen F. Austin State University and an MBA from the University of North Carolina Greensboro.