We believe our placement reflects what customers rely on us for: innovative and adaptive employee experiences with AI, the governance and targeting large organizations require, and redefining the modern intranet as the digital front door.
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“I’ve been working with Interact for six plus years and it’s been a tremendous partnership. The platform offers a level of service that truly stands out, unlike any other partnerships we have. They always provide a helping hand, listening to their customers and rolling out products and features that improve the overall user experience.”
A $5b organization with a personalized experience for 25,000 employees
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18K outlets serving over 1M daily customers trust Interact to power their people.
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175 years of expert insurance provision, supported and enhanced by Interact.
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2.7M patients cared for every day, supported by Interact in 800+ locations.
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Interact houses vital information for all Acadian employees and broadcasts are used to make critical announcements in a timely manner.
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AMS supports 100+ blue-chip companies, with Interact at its centre of operations.
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Saving lives relies on Interact’s critical information flow for thousands of Acadian users.
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Seven Bettys & Taylors locations, a single Interact source of truth.
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Wellbeing at the heart of the employee experience for 20K+ users, thanks to Interact.
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Interact enables employees to find the right contacts, resources, training, and communications to do their critical work.
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Enhancing the global iRhythm community and upskilling a workforce of thousands.
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An EX platform on par with two hundred years of academic excellence in Manchester.
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Gartner, Magic Quadrant for Intranet Packaged Solutions, Mike Gotta, Helen Poitevin, Alexandra Earl, 29 September 2026
Gartner and Magic Quadrant are trademarks of Gartner, Inc., and/or its affiliates.
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document.
The Gartner document is available upon request from INTERACT SOFTWARE LTD-UK.
Interact is an AI-native employee experience platform that brings intranet, internal communications, and HR tools together in one system, so employees get the right information in every role. More than 1,500 companies worldwide use Interact.
A traditional intranet stores and shares content. Interact’s employee experience platform delivers personalization, two-way communication, recognition, surveys, and embedded AI, so it shapes how employees actually experience work rather than just hosting documents.
Interact is built for enterprises that need to connect office, frontline, and deskless employees across multiple locations, brands, and languages. It is trusted by 1,500+ organizations worldwide, including global brands across retail, manufacturing, and healthcare.
Interact reaches frontline and deskless teams through a dedicated, mobile-first Frontline App and digital signage. Employees get instant access to schedules, resources, updates, and secure chat on their phones, while signage pushes critical information to warehouses, break rooms, and shop floors. Whether or not employees have a desk or a company email, they stay informed, updated and efficient.
Yes. Interact meets ISO 27001, GDPR, and SOC 2 standards, so the platform and its AI features operate within enterprise-grade security and governance frameworks. Large organizations can scale communication and automation without compromising data protection or compliance.
