How to Build a Connected Frontline Workforce in 2026 – Webinar with Ragan
Join us on February 4 for this free webinar as Ragan and Interact will explore how organizations can build a truly connected frontline workforce, moving beyond high-level theory to focus on practical solutions. Drawing on original research insights, industry trends and real customer examples, the discussion will provide a clear framework that internal comms, HR and digital workplace leaders can apply immediately.
Why Attend?
Frontline employees keep organizations running — yet most internal communications strategies are still designed for desk-based workers.
According to new research from Ragan Communications and Interact, only 1% of communicators say they are very effective at reaching frontline employees. The result is a persistent frontline communication gap: critical updates are missed, information is hard to find, and frontline teams feel disconnected from the organization’s goals, priorities and culture. As organizations plan for 2026, this gap has become one of the most pressing challenges in employee experience and internal communications.
In this webinar, you’ll learn:
- How to identify and address the root causes of ineffective frontline communication.
- What a frontline-first communication strategy looks like in practice.
- Which channels and content approaches work best for deskless and distributed teams.
- How to reduce information overload while improving reach and clarity.
- Practical steps to improve frontline engagement in early 2026.
Greg Stortz
Director of Engagement | Interact
Greg Stortz loves many things in life, but he is obsessed with intranets, communication strategies, and DE&I initiatives. Having worked for companies like Lush Handmade Cosmetics and Best Buy Canada, Stortz has been working with intranets and communication strategies for over 15 years now. As director of engagement at Interact, Stortz is now an advocate for staff engagement and customer success for companies all over the globe.
Jon Minnick
Special Projects Manager & Award Show Producer | Ragan Communications and PR Daily
Jon Minnick is the special projects manager at Ragan Communications. He develops and oversees critical in-person and virtual conference programming, awards events, webinars and workshops for Ragan's vast audience of internal and external communicators, wellness professionals and human resources specialists. With nearly 20 years of experience in B2B media, he has consistently taken on the industry's new challenges to grow brands, successfully ensuring their long-term strength and profitability
Media Partners
Ragan Communications
Ragan Communications has been delivering trusted news, training and intelligence for more than 50 years to internal and external communicators, HR professionals and business executives via its conferences, webinars, training, awards, subscriptions and membership divisions. Its daily news sites—PRDaily.com and Ragan.com—are read by more than 600,000 internal and external communicators monthly. Its Communications Leadership Council is one of the fastest-growing membership groups for communications executives and its PR Daily Leadership Network is the go-to membership group for PR, marketing and social media professionals
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