Annual Interact Excellence Awards

Celebrating outstanding instances of digital workplaces and internal communications

Download 2021 Awards storybook

The Annual Interact Excellence Awards celebrate outstanding achievements, innovations and contributions in the fields of digital workplaces and internal communications.

These global awards uncover the stories behind some of the world's leading digital workplace solutions, and the individuals or teams who have inspired them.

Now in their 11th year, the Excellence Awards sees entries spanning small non-profits through to international brands, giving a unique insight into the success of those at the forefront of internal communications.

Interact Excellence Award Winners 2021

Entries to the Excellence Awards are submitted under nine main categories. In addition, there is a Judges' Awards for Innovation, awarded to entries that don't fit inside the box of an existing category, but deserve unique recognition.

Award Wreath.
Best UX

A great and innovative UX can be the difference between a successful intranet and a failure. Organizations that take pride in their intranet’s design have a strong handle on their brand identity and permeate this ideology throughout the platform.

Winner
Logo of British Red Cross
Finalists
Indeed
NBA
Award Wreath.
Best Intranet Launch

One of the first challenges an intranet team faces is launching and embedding a new intranet into the culture of the organization.

Winner
Logo of UK HealthCare
Finalists
NBA
Checkmarx
Award Wreath.
Best Essential Intranet

For an intranet to be successful, it needs to be fixed to the heart of an organization. From launch, the intranet team and stakeholders need to work hard to make it a critical part of the business.

Winner
Logo of Servpro
Finalists
iRhythm Technologies
Co-operative Bank
Award Wreath.
Best Success Story

What makes the best intranet success story? Ultimately, it shows that the platform achieved its purpose. This can mean uniting a disparate workforce, employee engagement or increasing sales.

Winner
Logo of British Red Cross
Finalists
Servpro
Easterseals Southern California
Award Wreath.
Best Use of Digital Media

Digital media in the workplace enhances social interaction and empowers employees across multiple global locations. It connects people and gives them greater access to the tools they need to do their job.

Winner
Logo of Your Housing Group
Finalists
IIE - Institute of International Education
UK HealthCare
Award Wreath.
Best Stakeholder

The foundation of a successful intranet lies in the buy-in and support of key stakeholders within the organization.

Winner
Logo of Home-Start
Finalists
Easterseals Southern California
Medvivo
Award Wreath.
Best Offline Worker Strategy

Around three-quarters of employees are non-desk based and connecting these workers can be a big problem faced by organizations.

Winner
Logo of Servpro
Finalists
Medvivo
Sheetz
Award Wreath.
Best DE&I strategy

Diversity, equality, and inclusivity (DE&I) is under the microscope. The ongoing discussions of 2021 act as a reminder of the importance to look at our own organizations and see how we measure up.

Winner
Logo of AllianceBernstein
Finalists
AMS
Priory Group
Award Wreath.
Best Crisis Comms

As we’ve learned over the past eighteen months, every organization is vulnerable to crisis. But how we respond and communicate in the height of a stressful situation can set us apart from our rivals.

Winner
Logo of Sheetz
Finalists
Servpro
Your Housing Group
Award Wreath.
Judges’ Awards for Innovation

If there’s any business lessons to be learned from the past eighteen months, it is that innovation can not only set us apart from our competitors, but it can also help us survive periods of great adversity.

Winner
Logo of Indeed
Finalists
Queens Cross Housing
Happy Money Inc
eBook Cover image

The 2021 award-winning intranet storybook

Inspiring stories from the winners of this year’s Interact Excellence Awards.

Download Free Guide

Meet the judges

For the 2021 Excellence Awards, Interact was supported by a 7-strong panel of global intranet, communications and engagement professionals who judged all entries.

Cindy Crescenzo
Cindy Crescenzo

United States

Cindy Crescenzo is the President of Crescenzo Communications and brings over twenty years of experience to the communications industry. Cindy has worked with hundreds of communicators around the world, including 3M, Bayer, Lockheed Martin, Target, and Wells Fargo. 

Andrew Wright
Andrew Wright

Australia

Andrew Wright is the founder of the Worldwide Intranet Challenge (WIC), the world's largest intranet and digital workplace end-user satisfaction study. An intranet and digital workplace consultant for over fifteen years, Andrew has completed projects for organizations of all shapes and sizes from all industries. 

Andrew Marr 
Andrew Marr 

United Kingdom

Andrew is a consultant with ClearBox Consulting, reviewing numerous SharePoint and non-SharePoint-based intranet products in ClearBox's industry-leading reports.  Before joining ClearBox, Andrew worked with organizations that include AkzoNobel, Barclays, Financial Times, and Shell as a freelance consultant. 

Rohini Mukherji 
Rohini Mukherji 

Canada

Rohini is a seasoned integrated communications expert with fifteen years' experience in Canada and China.  Rohini is the co-host of a podcast called ABCDEI, focused on diversity, equity and inclusion. Rohini is also the marketing chair of the Canadian Public Relations Society Foundation. 

Amrit Nijjar
Amrit Nijjar

United Kingdom

As an Inclusion and Belonging Manager, Amrit believes if people have a true sense of belonging, they will truly excel in their roles.  Previously an award-winning engagement and communications professional with over 15 years of experience, Amrit helps embed Inclusion and Diversity action plans within her company. 

Steve Crescenzo
Steve Crescenzo

United States

Through his work as a consultant, writer, speaker, and seminar leader, Steve has been voted the #1-rated speaker at the International Association of Business Communicators World Conference seven times. With his wife and business partner, Cindy Crescenzo, he teaches the popular workshop, Internal Communications Masterclass. 

Simon Dance
Simon Dance

United Kingdom

As the CEO of Interact, Simon has a long history of working within the content technology arena. With a reputation of spearheading innovation and driving change inside Interact, Simon's approach is key in creating ongoing enhancements and solutions to help communicators inform and connect their greatest asset: their people.