Sophie Hamblett

Senior Content Marketing Executive

I'm a Senior Content Marketing Executive at Interact Software, where I cover the topics that influence our workplaces most: AI, internal comms, employee experience, and the research behind it all. Most of my job is making content about work and technology that people enjoy reading, with SEO strategy that helps the right people find it.

31 posts by Sophie Hamblett

Blog

The enterprise AI governance gap: Why so much AI isn’t enterprise-ready

Enterprise AI governance isn’t keeping pace with AI adoption. Organizations are deploying AI tools at speed, and HR, IT, comms, and senior leaders are discovering that the technology they…

Sophie Hamblett 10 Jun, 2026 • 8 min read

Blog

Using AI in internal communications: 5 tips from our AI Masterclass

Explore highlight's from Greg Stortz's AI Masterclass, including the five most essential tips from this live session. You'll learn about prompting, testing, long-term planning,…

Sophie Hamblett 15 May, 2026 • 6 min read

Blog

Personalized employee experience isn’t a comms strategy. It’s a respect strategy.

A personalized employee experience treats each person as an individual with a specific role, location, and set of priorities, rather than as one of…

Sophie Hamblett 07 May, 2026 • 7 min read

Blog

How to manage employee AI use in your workplace

Managing employee AI use starts with accepting that it’s already happening. Around half of US employees now use AI at work, and most organizations…

Sophie Hamblett 24 Apr, 2026 • 7 min read

Blog

How AI is changing the workplace in 2026

How AI is changing the workplace may be the defining employee experience question of 2026. Now that the experimentation phase of AI is over,…

Sophie Hamblett 10 Apr, 2026 • 8 min read

Blog

8 lessons from women in internal comms for International Women’s Day

To celebrate International Women’s Day 2026, we’ve gathered top insights from women in internal comms at organizations like Love’s Travel Stops, Sumer, and AMS.…

Sophie Hamblett 05 Mar, 2026 • 10 min read

Blog

5 steps to connect and engage frontline employees (and other deskless workers)

This post gives you five practical steps to connect and engage frontline employees using accessibility, personalization, manager activation, employee listening, and recognition. You’ll learn…

Sophie Hamblett 22 Jan, 2026 • 6 min read

Blog

Enterprise search: What it is, why it matters, and how to evaluate it on a modern intranet

Enterprise search turns your modern intranet or employee experience platform into a trusted starting point, delivering answer‑first, permission‑aware results across the tools your teams…

Sophie Hamblett 03 Jan, 2026 • 6 min read

Blog

Partnering with an employee experience vendor or intranet vendor: What type of support to expect and look for

Employee experience vendor and intranet vendor support are central to long‑term EX success. This post – the fifth in our Steps to EX platform success series – explains the support…

Sophie Hamblett 22 Dec, 2025 • 8 min read

Blog

Employee experience platform governance: The key to long-term EX success

Employee experience platform governance is the foundation for a successful digital workplace. This post – the fourth in our Steps to EX platform success…

Sophie Hamblett 18 Dec, 2025 • 7 min read

Blog

Employee experience platform onboarding: How to succeed when launching a new EX platform or intranet

Employee experience (EX) platform onboarding and intranet onboarding refer to the structured processes of planning, configuring, training, launching, and optimizing your new EX software…

Sophie Hamblett 08 Dec, 2025 • 7 min read

Blog

How intranets and employee experience platforms benefit company culture

Wondering how an employee experience platform or intranet benefits company culture? This post explores what good organizational culture looks like, why it drives performance,…

Sophie Hamblett 01 Dec, 2025 • 7 min read