Superdrug, Waterstones, G4S and Glasgow Housing Association Winners at the Intranet Excellence Awards 2012

3rd October 2012 – Interact announced the winners of its 2012 Intranet Excellence Awards on Tuesday during an exciting ceremony at Interaction Intranet Conference, in London.

The awards attracted exceptional entries across Europe and America. Glasgow Housing Association, one of Europe’s largest social landlords scooped the most awards including the top accolade of ‘Best Intranet’ – for demonstrating that their intranet had the strongest blend of communication, business process and collaboration and demonstrating how they use Interact Intranet to solve actual business problems.

They were also awarded first place in ‘Best Intranet Design’ and commended for their intranet launch strategy and for their use of the social intranet tools in Interact Intranet, including the Clever Linker making the intranet easy to use for non-technical employees.

CEO and Founder of Interact, Nigel Danson presented Wendy Jordan, Internal Communication Co-ordinator with her awards. He said:

“The entries for the Intranet Excellence Awards this year were an extremely high standard. They demonstrated the huge benefits organisations gain from using the unique tools available in Interact Intranet, to create an intranet that is now an essential business tool for their organisation.

For a relatively new intranet, Glasgow Housing Association’s Holmes demonstrated a fantastic blend of communication, business process and collaboration, providing the company with an intranet that is used by almost everyone including traditionally hard to reach field workers. Not only were this group engaged by Holmes but empowered and encouraged by it to offer ideas to the board to solve every day challenges.

I would like to congratulate everyone who entered the Intranet Excellence Awards and I look forward to reading entries for the 2013 awards, which promise to be bigger and better!”

Kelly Freeman, from beauty and health retailer, Superdrug was awarded Best Intranet manager due to her dedication to the Superdrug intranet which has resulted in huge user adoption from director level downwards and fantastic usage of social tools including blogging and discussion forums to improve their business processes. Superdrug’s use of the Question Bank tool to inform store staff about new product launches was remarkable in its simplicity and business results; employees receive product samples if they score above 80% on a product test. The majority of these users accessed the intranet from home in their own time.

Facilities management company, Romec were winners of Best Return on Investment with their intranet, proving they had saved £2.1 million in one year, using the online forms offered in Interact Intranet’s ‘Workflow and Forms’  module, which allows simple online forms to be made on the intranet to streamline business processes. This included an online performance review for all 4,500 employees.

Global security business, G4S took first place for their innovative global intranet launch strategy which involved them setting up a web editor group using the online tool, Interact Teams to share ideas and good practice and successfully launching their intranet in 125 locations around the world.

The winner of the Best Social Intranet was Business Environment as voted for by the audience of Interaction. They proved that they had fully embraced the social tools in Interact Intranet including micro-blogging and discussion forums, taking the unique approach of building a business layer onto a very social intranet. This has resulted in 100% usage by employees this year. The collaboration space on the homepage of their Interact Intranet lets their staff communicate on all levels to dramatically improve business processes in their organisation.

Louise Cheshire from Futures Housing was voted ‘Best Community Influence’ by her peers for having the most presence on the Interact Community – an exclusive online customer community dedicated to help Interact customers maximise the potential from their intranet.

Full list of winners and runners up:

Best Return on Investment

  • Winner – Romec
  • Runner up – Waterstones
  • Runner up – Manheim

Best Intranet Manager

  • Winner – Kelly Freeman, Superdrug
  • Runner up – Louise Cheshire, Futures Housing
  • Runner up – Intranet Management team, UK Asset Resolution

Best Intranet Launch Strategy

Best Intranet Design

Best Social Intranet

  • Winner – Business Environment
  • Runner up – Glasgow Housing Association
  • Runner up – Waterstones

Community Influence

Louise Cheshire – Futures Housing


Notes to Editors

For further information please contact Emma Burgess at Interact Intranet on +44 (0) 161 927 3222 or

About the Interact Intranet Excellence Awards

The Interact Intranet Excellence Awards is an annual awards ceremony that celebrates the successes and achievements of Interact Intranet users from around the world.

About Interact Intranet

Interact Intranet is intelligent intranet software created by Interact. The flexible and scalable solution has more than 500,000 users and has revolutionised the way companies communicate, collaborate, share knowledge, and streamline internal processes. It has a unique Intelligence Store which logs information such as browsing routes, search entries, document ratings and hits and uses this information to promote content to users. Interact Intranet promotes a culture of collaboration and idea sharing by using corporate social networking and micro blogs. Non-technical users can quickly and easily update the intranet.

About Interact

Founded in 1996 with headquarters in the UK, Interact operates globally and is one of the fastest growing intranet software and web development companies.  With well over a decade of experience Interact has built a strong reputation of delivering successful and collaborative intranet solutions to leading companies.

Interact UK, 4th Floor, Station House, Stamford New Road, Altrincham, Cheshire, WA14 1EP, United Kingdom

Tel: +44 (0) 161 927 3222, Fax: +44 (0) 870 112 5881

Interact US 5215 N OConnor Blvd, Suite 200, Irving TX  75039 USA

Tel: 1-(214)-774-2802