Interact launches a global promise to unhappy SharePoint customers

20 August 2013 – Interact Intranet – the leading provider of intelligent intranet software, today announced the launch of its new global ‘SharePoint Promise’. Interact Intranet are aiming to help organisations who are unhappy with SharePoint’s out of the box intranet functionality and are unable to afford the extensive custom developments required to fully leverage this complex software to fit their business needs.

The announcement comes as organisations worldwide start to look at whether upgrading to SharePoint 2013, or even 2010, is a sensible investment. With Gartner reporting a decline in overall level of user satisfaction in SharePoint and up to 40% of enterprises have reported growing frustration with their existing efforts with SharePoint during 20121, Interact’s new offering comes at a critical time.


Interact’s SharePoint Promise offers many unhappy SharePoint customers a viable alternative that could better meet the fast changing requirements of an organisation. Available until the end of 2013 the SharePoint Promise includes; a 25% rebate on existing CAL licenses, migration of all content over from SharePoint at no additional charge and an additional adoption promise, that if users don’t love Interact Intranet then all license costs will be refunded.

“Many companies naturally look towards Microsoft SharePoint when searching for their new intranet, unaware of the huge investment in time and budget. Many SharePoint development projects become three times more expensive than the initial license cost and take years to be fully adopted” says Nigel Danson, CEO & Founder of Interact. “Interact Intranet is incredibly easy to deploy, maintain and use, making it a stress-free choice for organisations who want to communicate and collaborate more effectively.”

Interact Intranet has attracted a lot of previous SharePoint customers over the years, including Cross Country Trains, Elizabeth Glaser Pediatrics Aids Foundation and NSL Services Group, who were all looking for an intranet platform that wasn’t heavily reliant on IT team resource, didn’t require dedicated intranet specialists and avoided extensive user training. Interact Intranet is a purpose built out of the box, vastly customizable social intranet that is designed for non-technical communication professionals to rapidly deploy content and easily manage internal communications.

Current SharePoint customers who are struggling to find the IT resource or specialist knowledge to deploy SharePoint successfully can find full details Interact’s SharePoint Promise at or try Interact Intranet for free for 30 days at

About Interact Intranet

 Interact Intranet understands that effective and efficient collaboration is an essential part of business life.

Interact Intranet filters through the noise that is traditionally pushed out by intranets by utilizing a blend of social and easy-to-use productivity tools to aid communication, collaboration and completing key business processes. This in turn reinvigorates employee engagement and interaction, empowers staff and increases productivity; helping people to get work done and achieve results quickly.

The roll-out of the software is aligned to enable units outside of IT, such as HR, marketing and operations, to quickly deploy, build and benchmark operational solutions. Interact Intranet is a flexible and scalable solution with over 500,000 users globally.

Founded in 1996, Interact has offices in the UK, US and Australia, and works with a range of customers including; Yodel, Superdrug, Age UK and Midlands Co-operative.

For further information, visit: .

For press enquiries contact:

Sarah Guest
VP, Marketing
T: +44 (0)161 927 3222


1 Gartner – Ecosystem Partners That Can Help Mind Six Gaps In SharePoint