IC Leadership Exchange
Some of the best thinking happens when you get the right people in a room together.
The IC Leadership Exchange is a private half-day event for internal comms and employee experience senior leaders. This is a morning for senior IC and employee experience leaders to do just that — swap notes, challenge ideas, and get a look at what’s coming next.
Why Attend?
Join us at King Street Townhouse, one of Manchester’s most iconic venues, for a morning of candid conversations, fresh perspectives and valuable connections with fellow industry leaders.
This is an intimate gathering of around 20 people — by invitation only — designed for open, honest peer-led conversation in a relaxed and welcoming setting.
The morning brings together senior leaders across internal comms, people experience and digital workplace to explore what’s next for the industry.
You’ll have the chance to:
- Hear from experts in your field and take part in forward-thinking, high-level strategic conversations
- Join a private roundtable Interacts VP of Product, Tom Walters
- Get an exclusive behind-the-scenes look at what Interact is rolling out this summer
- Connect over a networking lunch to round off the morning
Agenda
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9:30 - 10:00Breakfast and Registration
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10:00 - 10:15Welcome Note
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10:15 - 11:00Your People Can't Wait: The multi-speed playbook for building an AI-native workplace
While most organizations have an AI strategy, many struggle to turn vision into action for every team member. This session equips workplace leaders with a practical, Pace Layering-based framework to scale AI adoption across industries including finance, public sector and manufacturing.
Key Takeaways:
- Discover how a unified employee experience platform serves as the gateway to your AI program
- Learn actionable steps to bridge the gap between strategic ambition and frontline readiness
- Gain insights tailored for leaders focused on driving real impact across their organizations
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11:00 - 12:00Roundtable: The next generation of EX. What's coming, and how to lead it
Employee experience is evolving faster than most frameworks can keep up with. This roundtable moves beyond theory — small groups, real challenges, honest conversation about what’s working, what’s broken, and what the next generation of employee experience actually needs to look like. You’ll leave with peer perspective you won’t find in a report.
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12:00 - 12:45Leading through change: Lessons from Travelex
Alana from Travelex will share how one of the world’s most recognised travel money brands navigates change without losing its people along the way. Expect practical thinking on keeping teams aligned, informed, and motivated when the ground keeps shifting, and honest reflections from the front line of transformation.
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12:45 - 14:00Networking Lunch
Speakers
Scott Hitchins
Chief Business Officer - Interact
Over 25 years experience in digital services, including governance, strategy, project development planning and management, software procurement, information architecture, usability and accessibility, channel and content management and analytics. Extensive expertise in intranet and digital workplace planning, development, implementation and management. I'm interested in emerging digital workplace practices and using technology to make work simpler and more productive.
Tom Walters
Vice President of Product - Interact
Tom Walters has spent over a decade building software and the teams that ship it. He partners with founders and leaders on everything from early technical architecture to scaling market-leading products, and has a rare gift for turning complex ideas into stories that land.
Alana Foster
Head of Communications - Travelex
Alana Foster specialises in employee engagement, internal communications and strategic storytelling, helping organisations turn communication into connection.
