IC Leadership Forum: New York
Senior leaders across internal communications, employee experience, and digital workplace are being asked to navigate growing expectations, evolving technologies, and constant change.
Join fellow industry leaders for a private half-day event focused on practical conversations, fresh perspectives, and meaningful connections with peers facing many of the same challenges.
Register now
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Why Attend?
Hosted at NeueHouse Madison Square, attendees will gather within the venue’s private Cinema and Cinema Lounge. With plush theater seating, a dedicated lounge, and elevated hospitality throughout the day, the setting offers a relaxed and intimate backdrop for the conversations ahead.
Bringing together a select group of senior leaders, the day offers the opportunity to step away from day-to-day demands and spend time with peers shaping the future of internal communications and employee experience.
You’ll have the opportunity to:
- Hear real-world stories from fellow practitioners and industry leaders.
- Exchange ideas and discuss common challenges with peers from leading organizations.
- Gain practical takeaways you can apply within your own organization.
- Be among the first to hear what’s next from Interact.
Agenda
- 9:00 - 9:30Breakfast and Registration
- 9:30 - 9:40Welcome Note
- 9:40 - 10:10Industry Insights Session
- 10:10 - 11:10Breakout Groups
Employee experience is evolving faster than most frameworks can keep up with. This roundtable moves beyond theory — small groups, real challenges, honest conversation about what’s working, what’s broken, and what the next generation of employee experience actually needs to look like. You’ll leave with peer perspective you won’t find in a report.
- 11:10 - 11:30Coffee Break
- 11:30 - 12:10Love's Heartbeat: A Catalyst for Engagement and Retention
Join Love’s Travel Stops and Interact for a candid conversation exploring the strategy behind Love’s Heartbeat and their journey to unite employees around a more connected workplace.
Through real-world lessons, practical insights, and honest reflection, you’ll hear what worked, what evolved, and the decisions that helped turn strategy into lasting impact.
The conversation will explore how Love’s:
- Built Organizational Buy-In for a unified communication approach.
- Unified a Distributed Workforce through one connected platform.
- Expanded Its Impact beyond the initial launch.
- 12:10 - 1:10Networking Lunch
Speakers
Jessica Jensen
Sr. Manager of Corporate Communications, Love's Travel Stops
Jessica Jensen is a passionate storyteller who has dedicated her entire professional career to connecting people through the power of stories. As the corporate communications manager at Love’s, Jessica takes pride in sharing the company's world-class culture and fostering connections between employees, customers and the brand. Jessica brings over 17 years of experience to business unit communications, innovation and strategy, team building and driving for results. Prior to her role at Love’s, Jessica served as the U.S. director of Usborne Books & More, a leading children’s publishing company and leading teams for over a decade at Barnes and Noble. Jessica resides in Oklahoma City and loves to immerse herself in a good book.
Wayne Farmer
VP, Customer Sucess, Interact
Wayne serves as the VP of Customer Success at Interact Software globally. The team works with the company’s largest brands on digital workplace strategy, employee experience and effective communications. A strategic leader and problem solver, Wayne and his team thrive on driving user adoption and overall technology optimization that align with a customers desired outcomes and challenges. Originally from Wales, in the UK, Wayne resides in Tulsa, Oklahoma.
Josh Dver
VP, North America Sales, Interact
With over a decade of experience in employee-centric technology, Josh has built a career around helping organizations overcome communication, collaboration, and engagement challenges – especially for dispersed and frontline workforces. His work has consistently focused on identifying purpose-built tech solutions that reach every employee, foster connection, and drive retention. His prior leadership roles at Slack, theEMPLOYEEapp, and Trackforce Valiant reflect a career dedicated to empowering employees. His approach emphasizes breaking down silos across HR, IT, and Internal Comms to create unified employee experiences that support strategic transformation and operational resilience.
Wayne Farmer
VP, Customer Success, Interact
Wayne serves as the VP of Customer Success at Interact Software globally. The team works with the company’s largest brands on digital workplace strategy, employee experience and effective communications. A strategic leader and problem solver, Wayne and his team thrive on driving user adoption and overall technology optimization that align with a customers desired outcomes and challenges. Originally from Wales, in the UK, Wayne resides in Tulsa, Oklahoma.
Daren Jennings
Chief Sales Officer, Interact
Daren Jennings is Chief Sales Officer at Interact Software, where he leads global revenue functions and partners with organizations to improve the employee experience through stronger communication. Based in Rhode Island, Daren has worked in the internal communications space since 2014, helping hundreds of companies strengthen leadership connection, engage employees more effectively, and drive better business outcomes through purposeful communication.
