Site Reliability Engineer (SRE)


Manchester, UK Office

Role type

Full Time




Competitive, dependent on experience

About the role

Interact is an intelligent intranet software.  The flexible and scalable solution has more than 1.5m users and has revolutionised the way companies communicate, collaborate, share knowledge and streamline internal processes.

With Headquarters in the UK, Interact operates globally and is one of the fastest growing intranet software companies in the world to-date.  Interact has built a strong reputation of delivering successful and collaborative intranet solutions to leading companies such as Dominos, Playstation, AT&T and Make a Wish Foundation.

A little about you...

  • Experience of day-to-day engineering within an AWS Cloud function.
  • Experience working within a Devops team to support a 24/7 function.
  • Experience in AWS, Azure or any other cloud platform.
  • Expertise in system administration with a high skill-set in troubleshooting and configuring.
  • Expertise in Code – Terraform or similar.
  • Experienced with running Docker, or similar, in Production.
  • Continuous Integration/Continuous Deployment skills in Git/Github or similar; Jenkins, SVN, etc.
  • Experience of designing, implementing, deploying and monitoring AWS cloud platforms.
  • Hands-on experience of making changes within a production environment with a focus on best practices and limiting down-time.
  • An analytical skill-set with an mind-set to analyse network performance and application issues.

Your responsibilities

  • You will be an integral member of the team responsible for the reliability, availability and performance of our AWS cloud platform and services that support Interact.
  • You will e a part of a seamless team of DevOps based professionals working on the day to day management of the site.
  • You will have on-call responsibilities.
  • Support with architecture & design managing the operational reliability of our AWS cloud platform for us and our customers.
  • Take ownership in nurturing and supporting a scalable AWS cloud platform to support our customers.
  • Collaborate with Engineering, IT Security and the architecture teams and our wider customer base to set up a best in class cloud platform and aid in the delivery of usage training and support to the wider business.
  • Work with Engineering to ensure the reliability of future product releases and internal projects are successful.
  • Develop new, exciting features for platform improvements leveraging automation and infrastructure as code

Why you’ll love working for Interact...

  • Competitive salary
  • Pension
  • Healthcare
  • Cycle to Work scheme
  • Life insurance
  • Season ticket/car parking loans
  • Buy & sell holiday
  • Flexible working
  • Reward and recognition scheme
  • Eye care vouchers
  • Long service awards
  • Social events
  • Free Friday lunch
  • Fresh fruit
  • Friday "happy hours"
  • Employee discount scheme
  • Employee Assistance Helpline


Interact Academy

The Interact Academy is our in-house training programme designed to kick-start your training and development from your first day at Interact. You will meet with our CEO and senior managers to hear about our mission and values. You will also find out more about each department to learn how each one fits together and how your role works within them. Alongside this, you will complete your Interact Academy product and role-specific training to give you the tools to be successful in your role.

Product training

The Interact Academy will take you on a journey through our product, enabling you to gain an in-depth understanding of all of its features, users and benefits. You will follow a modular programme increasing in complexity to ensure in-depth understanding to assist you in being successful in your roles.

Role-specific training

As an Interact employee you will also receive in-depth role-specific training to ensure that you are fully knowledgeable about your role and how to make it a success.

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